Efficient agent recruitment is critical for successful insurance companies. Faced with a looming talent shortage during their open enrollment period, an insurance services company sought a strategic partner to rapidly scale their agent workforce.
About the Client
- Insurance services company licensed in all 48 contiguous U.S. states.
- Headquartered in the midwest
- Focuses on enabling health plans to increase membership, while simultaneously improving the enrollee experience and reducing costs
The Challenge
The client had three months to find hundreds of insurance agents urgently needed during their clients’ open enrollment period. They were tasked with supporting clients from a variety of settings, ranging from health insurance companies to Medicare Advantage and supplemental plans.
The Solution
Medix developed customized recruitment solutions backed by data to address the talent shortage. To broaden the hiring pool, Medix proposed extending the search beyond licensed agents, identifying candidates with growth potential who could be trained into the roles needed to bridge the skills gap.
The Results
Using our contract-to-hire method, Medix was able to connect with 300+ candidates in a span of only two months. Working with a hybrid talent pool with varying levels of skills and experience, our team helped the client put 62 licensed advisors to work. Additionally, our team placed 50+ individuals in a call center setting who assisted client members with questions regarding their enrollment. The client also leveraged Medix’s flexible payroll services for talent they identified on their own, creating a unique and balanced solution.
To learn how Medix can help your organization overcome recruitment challenges and achieve your insurance goals, contact us today.
