Medix Partners With Clinical Investigation Organization to Fill Critical Roles, Achieving 100% Retention Rate

Success in clinical research hinges on specialized talent who have the unique skills and experience to conduct trials and keep projects moving. A clinical investigation organization, launched 20 years ago to support clinical research across a major medical campus, had vacancies in several critical roles. Those roles required experienced clinical research professionals who could help the organization maintain efficient, expeditious operations. To find qualified candidates quickly and avoid delays, the organization partnered with Medix.

About the Client

• Supports clinical and translational research, focusing on diversity in trials
• Has provided hundreds of researchers with training and support
• Has helped secure hundreds of millions of dollars in grant funding
• Provides services to nearly 1,000 faculty members

The Challenge

The client needed help recruiting, screening, and hiring candidates in order to quickly fill several key clinical research roles as it explored a new hybrid and remote workforce model. The internal HR team lacked the resources to support this new model and the recruiter expertise to identify the specialized skill sets for these roles. Without the right talent in place, the organization was at risk of failing to execute its full-service model — from concept development to design to delivery — and delaying the availability of life-saving medicines for populations in need.

The Solution

To fill these roles quickly to maintain operations and avoid significant delays, the organization partnered with Medix, a leading life sciences staffing agency focused on clinical research and technology. 

The client chose Medix for these reasons:

• A collaborative approach, with recruiters who work with internal teams to understand the client and its goals
• Tailored solutions that meet the client’s unique needs
• End-to-end recruiting process, including finding, screening, hiring, and onboarding talent
• Urgency in finding talent for open roles, ensuring quick time to fill

The Results

A 100% retention rate, with 6 open positions filled and 2 new requisitions for senior-level positions

• Increased Retention: With comprehensive vetting that stresses cultural fit and matching candidates to appropriate roles, Medix helped the client not only recruit but also retain crucial clinical research and research technology talent. Retention rate reached 100%.
• Innovative Staffing Solutions: A novel approach in running clinical trials, Medix supported the client’s vision for more hybrid and remote positions. This progressive approach allowed the client to tap into a wider talent market.
• Skilled Talent: Medix filled specialized roles requiring unique skill sets and knowledge, without which the client could not complete projects successfully. To ensure talent were a match, Medix recruiters collaborated closely with in-house teams to thoroughly understand the client’s each and every need.
• Focus on Client Goals: Medix’s staffing solutions helped the organization accelerate time to activation.

“Our Medix reps are always doing a deep dive. They ask intentional questions — not just about our open roles but also about our culture. This has been important because the candidates they send us match the niche needs of the projects we’re supporting. Medix has also been easy to work with, constantly remaining flexible through change. We’ve worked with several staffing agencies, and Medix is the best.”

Brian S., Clinical Research Industry Expert and Medix Client

Ready to transform your staffing strategy? Contact Medix today to learn how we can help you achieve your talent acquisition and retention goals.