Medix Partners with Community-Based Organization to Support Rapid Growth Amongst California CalAIM Initiative

California’s CalAIM initiative includes the critical Enhanced Care Management (ECM) program, a complex undertaking designed to deliver essential services to vulnerable Medicare beneficiaries. Successfully navigating the staffing demands of ECM can be a significant challenge for participating organizations. Medix recently partnered with a community-based organization (CBO) to provide tailored staffing solutions, enabling them to effectively manage their expansion and maximize their impact within the program.

About the Client

• Community-based, care management organization 
• Supports health plan members across 23+ counties in California
• Provides a broad range of holistic telehealth solutions 

The Challenge

The client, a CBO participating in the CalAIM program, had an existing internal staff. However, as they secured more agreements with health plans across California, they were challenged with rapidly scaling their workforce to meet the increased demand for services. The client needed a partner that could provide qualified care management professionals across a large geographic area of 23 countries, including rural regions.

The Solution

The client partnered with Medix, a leading care management staffing agency with over 20 years of industry experience and a highly qualified candidate pool of over 3 million talented professionals.

The client chose Medix for these reasons:

• Deep understanding of the CalAIM program and Enhanced Care Management (ECM) requirements
• Flexible staffing solutions across a wide geographic area, including rural regions
• Access to a large pool of qualified, local professionals, including:
  • Community Health Workers
  • Housing Navigators
  • Care Managers

The Results

91 Candidates Placed in 6 Different Roles Since January 2024

• Rapid Workforce Scaling: Medix successfully placed 91 care management professionals, enabling the client to quickly operationalize new contracts under the CalAIM program. This rapid scaling of their workforce ensured that the client could efficiently deliver essential services to vulnerable populations across California.
• Enhanced Service Delivery: By providing qualified Community Health Workers, Housing Navigators, and Care Managers, Medix facilitated the client’s ability to effectively support health plan partners and improve outcomes for the individuals they serve.
• Statewide Support: Medix’s capacity to recruit and deploy staff across 23+ counties, including rural areas, was crucial in enabling the client to fulfill its obligations across a large geographic region.

“We’ve partnered with Medix since our beginning. They have been critical to our growth, and we value them as a trusted partner.

Medix consistently provides highly qualified candidates for various positions within our agency with the quality of candidates often exceeding our minimum requirements. Their strength lies not only in identifying qualified individuals but also in matching the right person to the right role.

When staffing needs arise, Medix is always ready to discuss our requirements, suggest solutions, and begin the search for the ideal candidate.

Medix goes beyond simply sending resumes. They screen, assess, and select the most qualified applicants, who often become valued members of our organization.”

David, Community Support Director and Medix Client

Is your organization participating in California’s CalAIM program and facing workforce challenges? Medix can provide the tailored staffing solutions you need to effectively serve your community. Contact us today to discuss your specific needs and learn how we can help.