5 Risks of an Understaffed Healthcare Team

The healthcare industry in the United States is constantly grappling with a severe shortage of professionals across all departments, leading to potentially dire consequences for patient care. With projections indicating a shortage of up to 124,000 physicians by 2033 and the need to hire at least 200,000 nurses annually, the gap between demand and supply is widening.1 Compounding this issue, experts expect that an estimated 6.5 million healthcare professionals will leave their positions by 2026, with only 1.9 million replacing them.2 

Understanding the factors driving this trend and their impact on patients is essential to maintain a high level of quality care. In this article, we explore the critical need to address staffing issues in healthcare and provide solutions to recruit and retain top talent. 

Increased Risk of Medical Errors

Understaffing in healthcare settings contributes directly to an increased risk of medical errors. In 2022, The Joint Commission reported a 19% rise in adverse events, highlighting the severe consequences of inadequate staffing.3 Burnout, exacerbated by understaffing, further increases the likelihood of errors. Research shows that each additional patient per nurse increases the odds of 30-day mortality by 16% and the odds of longer hospital stays by 5%.4 

Decreased Quality of Patient Care

Understaffing significantly compromises the quality of patient care. Proper nurse-to-patient ratios are crucial to assure patient safety and positive outcomes. Research indicates that nurse-to-patient ratios are linked to safety factors such as medication errors, pneumonia, and in-hospital mortality. There’s a 12% higher chance of in-hospital mortality for each additional patient per nurse.5 Understaffing also results in greater aspirin use and more patients receiving percutaneous coronary intervention within 90 minutes.6  Higher staffing levels have been shown to reduce mortality, medication errors, ulcers, restraint use, infections, and pneumonia. 

Burnout and Stress Among Healthcare Workers

In 2023, one-third of nurses claimed they were considering leaving their jobs in direct patient care due to burnout and stress.7 The emotional toll on healthcare workers who feel they cannot provide adequate care is exacerbating staffing shortages. An increase of one patient per nurse raises the odds of job dissatisfaction by 8% and their intention to quit by 1.05 times for each additional patient.8 Addressing understaffing is the first step to improving the mental health and job satisfaction of healthcare workers, which can, in turn, increase retention and elevate patient care.

Compromised Patient Safety

Inadequate staffing can result in delays in emergency departments, prolonged hospital admissions, and delayed surgeries, all of which contribute to adverse outcomes, increased morbidity, and mortality. A breakdown in communication and coordination due to understaffing among healthcare team members also increases the risk of errors. Lower staffing levels cause higher rates of patient falls. Plus, there’s an adverse effect on nurse-sensitive patient outcomes, including length of stay, patient dissatisfaction, poor quality of nurse-delivered care, and readmission rates. 

Long-Term Impact on the Healthcare System

Chronic understaffing in healthcare has potential long-term consequences that can perpetuate a cycle of burnout and high turnover. Overworked healthcare professionals may experience burnout, which can impact medical education and training. This, in turn, may widen the gap in healthcare access and quality, particularly in underserved areas. The long-term implications of understaffing include a compromised healthcare system that struggles to meet the needs of patients and provide high-quality care. 

Addressing Staffing Shortages in Healthcare

There are several potential solutions you can implement to address healthcare staffing shortages. Here are some tips to help you get started:

  • Implement flexible recruitment and retention programs: Flexible recruitment strategies can help attract a diverse range of healthcare professionals, while retention programs can keep existing staff satisfied and committed. Consider offering sign-on bonuses, relocation assistance, flexible work schedules, and telehealth options.
  • Routinely evaluate staffing ratios: By analyzing the correlation between staff-to-patient ratios and metrics such as patient mortality, readmission rates, and patient satisfaction, healthcare organizations can make informed decisions about the necessary number of staff. This data-driven approach helps justify staffing levels and advocate for adequate funding.
  • Develop adaptable action plans: These plans could include strategies such as cross-training staff to perform multiple roles, utilizing temporary staff to fill gaps during seasonal surges, and leveraging technology to streamline workflows. 
  • Create career progression pathways: This could involve mentorship programs, leadership development courses, and specialized certifications. By investing in employees’ professional development, organizations can enhance job satisfaction and loyalty.
  • Conduct regular staff surveys: Surveys can cover topics such as work-life balance, job satisfaction, and workplace environment. Analyzing survey results allows management to address issues proactively and create a more supportive workplace.
  • Partner with a staffing solution: Collaborating with a specialized staffing partner, such as Medix, can provide additional resources and expertise in managing staffing challenges. We can assist with sourcing qualified healthcare professionals, filling temporary, temp-to-perm, or permanent positions, and providing workforce management solutions. 

Take the first step toward strengthening your team by connecting with one of our hiring specialists at Medix. Our experts are ready to help you find the right talent and implement innovative staffing solutions tailored to your organization’s unique needs. Contact us today to discover how we can support your healthcare staffing goals.

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Resource List:

  1. “Fact Sheet: Strengthening the Health Care Workforce: AHA.” American Hospital Association. Accessed July 29, 2024. https://www.aha.org/fact-sheets/2021-05-26-fact-sheet-strengthening-health-care-workforce. 
  2. “U.S. Healthcare Labor Market.” Mercer. Accessed July 29, 2024. https://www.mercer.com/content/dam/mercer/assets/content-images/north-america/united-states/us-healthcare-news/us-2021-healthcare-labor-market-whitepaper.pdf. 
  3. Hollowell, Ashleigh. “Adverse Events Rose 19% in 2022, Joint Commission Finds.” Becker’s Hospital Review. Accessed July 29, 2024. https://www.beckershospitalreview.com/patient-safety-outcomes/adverse-events-rose-19-in-2022-joint-commission-finds. 
  4. Lasater, Karen B, Linda H Aiken, Douglas Sloane, Rachel French, Brendan Martin, Maryann Alexander, and Matthew D McHugh. “Patient Outcomes and Cost Savings Associated with Hospital Safe Nurse Staffing Legislation: An Observational Study.” BMJ open, December 8, 2021. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8655582/. 
  5. Lasater, Karen B, Douglas M Sloane, Matthew D McHugh, Jeannie P Cimiotti, Kathryn A Riman, Brendan Martin, Maryann Alexander, and Linda H Aiken. “Evaluation of Hospital Nurse-to-Patient Staffing Ratios and Sepsis Bundles on Patient Outcomes.” American journal of infection control, July 2021. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8655582/. 
  6. Driscoll, Andrea, Maria J Grant, Diane Carroll, Sally Dalton, Christi Deaton, Ian Jones, Daniela Lehwaldt, Gabrielle McKee, Theresa Munyombwe, Felicity Astin. “The Effect of Nurse-to-Patient Ratios on Nurse-Sensitive Patient Outcomes in Acute Specialist Units: A Systematic Review and Meta-Analysis.” European Journal of Cardiovascular Nursing. Accessed July 29, 2024. https://pubmed.ncbi.nlm.nih.gov/28718658/. 
  7. Berlin, Gretchen, Connor Essick, Meredith Lapointe, Mhoire Murphy, and Faith Burns. “Nursing in 2023: How Hospitals Are Confronting Shortages.” McKinsey & Company, May 5, 2023. https://www.mckinsey.com/industries/healthcare/our-insights/nursing-in-2023. 
  8. Shin, Sujin, Jin-Hwa Park, and Sung-Heui Bae. “Nurse Staffing and Nurse Outcomes: A Systematic Review and Meta-Analysis.” Nursing Outlook, February 26, 2018. https://www.sciencedirect.com/science/article/abs/pii/S0029655417302658. 

 

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