Medix Partners with Healthcare Solutions Provider Faced With A Critical Staffing Shortage – Staffing Over 400 Skilled Talent

A Nationwide Talent Solution for a Growing Healthcare Provider

When a leading healthcare solutions provider faced a critical staffing shortage amid rapid expansion, they turned to Medix for support. Their reliance on a limited local talent pool made it difficult to find the skilled professionals they urgently needed. Medix introduced a game-changing solution: a flexible, remote workforce that tapped into top talent from across the country.

About the Client

• Provides comprehensive healthcare solutions to improve well-being, streamline operations, and reduce costs.
• Serves a national network of payers and providers.
• Headquartered in the Northeast.

The Challenge: Scaling Staffing for New Health Plan Clients

The client had recently secured several large-scale health plan clients, requiring a rapid workforce expansion. Each new health plan needed a dedicated team, but the client’s initial hiring strategy was restricted to a specific geographic region.

This limitation created two major obstacles:

1. Talent Shortage – The local market lacked enough qualified candidates.
2. Intense Competition – Other organizations in the area were also recruiting from the same limited talent pool.

The Solution: A Remote Workforce Strategy

To overcome these hiring challenges, Medix proposed a flexible, remote staffing model that expanded the talent search nationwide. This approach allowed Medix to source top professionals from previously untapped markets.

To meet the client’s staffing goals and aggressive timeline, Medix:

• Launched recurring onboarding classes every three weeks.
• Trained 40 to 60 new employees per session in essential customer service skills.
• Ensured all hires had previous health plan experience, a key requirement for success.

The Results: 400+ Skilled Workers Hired and Counting

Medix successfully kept pace with the client’s rapid hiring demands. To date, Medix has:

• Recruited over 400 skilled professionals to support the client’s operations.
• Ensured the client maintained a high level of service for their growing health plan customer base.

Is your organization facing a talent shortage that’s hindering your growth? Let Medix be your solution. Our proven approach to customized workforce solutions can provide you with the skilled professionals you need, wherever they may be. Contact us today to learn how we can help your business overcome staffing challenges and achieve your goals.