Medix Partners with Large Health Insurance Provider for Medicaid Expansion – Staffing Over 200 Individuals in 7 Departments

Supporting Rapid Growth Amid Statewide Medicaid Expansion

When a large health insurance provider faced a critical deadline to expand its Medicaid services, they turned to Medix for support. To win the bid for expanded membership, the company needed to quickly demonstrate network adequacy and Medicaid service capabilities across every county in the state. This required swift outreach to healthcare providers and strategic workforce expansion across multiple departments.

About the Client

  • Largest health benefits provider in their state.
  • Serves over 8 million customers.
  • Customer-owned health insurer with 80+ years of experience.

The Challenge: Scaling Operations to Secure the Medicaid Bid

With the state preparing for a Medicaid expansion, the client submitted a bid to manage the new membership. To secure the contract, they needed to:

  • Ensure provider network adequacy statewide.
  • Expand Medicaid service capabilities across all counties.
  • Rapidly contact and onboard healthcare providers to build out the network.

Meeting these requirements within a tight timeframe required a rapid workforce expansion across multiple key departments.

The Solution: Strategic Hiring to Strengthen Provider Relations & Medicaid Operations

To help the client quickly engage providers and finalize contracts, Medix built out their provider relations team, including key management positions. Medix also:

  • Recruited network development and contracting staff to work directly with providers.
  • Hired administrative and clerical professionals to support operational needs.
  • Placed case managers and nurses to ensure readiness for care management and clinical support.

The Results: 200+ Skilled Hires, Contract Secured

Thanks to Medix’s staffing strategy, the client successfully won the Medicaid contract and scaled its workforce efficiently. Over the course of a year, Medix recruited and staffed over 200 professionals across seven key departments:

  1. Provider Relations
  2. Network Development
  3. Contracting
  4. Administrative & Clerical
  5. Customer Service
  6. Claims
  7. Case Management

As the Medicaid expansion continues, Medix remains a trusted staffing partner, ensuring the client is equipped for ongoing growth and operational success.


Discover how Medix can streamline your hiring process and meet your insurance needs. Contact us today.

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