Medix Partners with Leading Virtual Care Management Provider to Staff Critical Roles Resulting in 10 Full-Time Hires and More Coming Soon

The healthcare industry is experiencing a surge in demand for virtual care services, putting pressure on organizations to meet growing staffing needs. TimeDoc Health, a leading virtual care management solutions provider, experienced rapid top-line revenue growth, creating a need to scale their operations. Committed to continuing to deliver exceptional care, TimeDoc recognized the need to expand their staffing levels, including two critical roles; bilingual Licenses Practical Nurses (LPNs) and Medical Assistants (MAs). TimeDoc partnered with Medix, a national healthcare staffing partner, to deliver the talent solutions to support their accelerated growth. 

About TimeDoc Health

• Headquartered in Chicago, Illinois, with remote work opportunities across the country
• Leading Virtual Care Management solutions and services provider
• Enables providers to deliver comprehensive care by helping them establish care coordinator programs for patients with chronic and behavioral health conditions
• Has served over 500,000 unique patients to date

The Challenge

TimeDoc Health’s rapid top-line revenue growth created an immediate demand for additional Care Coordinators. Despite this accelerated growth, TimeDoc Health remained steadfast in its commitment to hiring only the highest quality candidates ensuring they could provide the best possible care. They prioritized professionals who not only possessed the necessary clinical expertise but also demonstrated a strong cultural alignment, a deep understanding of the remote care role, and an unwavering commitment to maintaining HIPAA compliance. This dedication to quality candidates underscored TimeDoc Health’s commitment to providing exceptional patient care and building a strong, cohesive team.

The Solution

TimeDoc partnered with Medix, an award-winning healthcare staffing agency with over 20 years of experience, a vast network of qualified healthcare professionals across the country, and a deep understanding of the virtual healthcare landscape.

TimeDoc chose Medix for these reasons:

• Certification with The Joint Commission.
• A consultative recruiting approach in which the process was adjusted based on TimeDoc’s staffing requirements and continual feedback.
• Specialization in temp-to-hire staffing solutions.
• Rigorous screening processes ensuring candidates presented to TimeDoc Health were of the highest caliber. 

The Results

10 High-Quality, Full-Time Hires and 6 More Coming Soon 

• Temp-To-Perm Staffing Approach: Medix’s temp-to-hire model proved to be a key advantage for TimeDoc Health. This approach allowed TimeDoc Health to evaluate candidates’ performance, cultural fit, and ability to thrive in a remote work environment before making long-term hiring decisions. This model also created a pipeline of qualified candidates for future openings, streamlining the hiring process and ensuring a consistent flow of talent.
• High-Quality Hires: Detailed statistics on hires show that since 2024, 10 Medix LPNs and MAs were brought on permanently as full-time Care Coordinators at TimeDoc Health with another 6 upcoming. 
• Speed to Fill: Medix’s streamlined hiring process, extensive network of qualified candidates, and national reach enabled TimeDoc Health to fill open positions 55% faster than the average for healthcare positions.¹  This rapid turnaround time significantly reduced the time-to-fill for critical roles, allowing TimeDoc Health to transcend geographic boundaries and hire the best talent for their needs while ensuring uninterrupted patient care.

“Medix has done a really good job, which is hard to do when you’re not inside the actual company, explaining to the candidates the company culture and the role itself. Medix candidates are well prepared for the role, and Medix sets proper expectations.” 

Naresh Johnson, Talent Acquisition Manager

Contact us today to explore how Medix’s tailored solutions can address your unique workforce needs and drive exceptional results.

Resources:

1. “Time to hire in 10 job functions.” Becker’s Hospital Review, August 3, 2023. https://www.beckershospitalreview.com/workforce/how-long-does-it-take-to-fill-a-role-time-to-hire-in-10-job-functions.html